Ardent Health Services Partners With Switchpoint Ventures To Launch Healthcare Innovation Studio

New studio takes innovation in-house at Ardent, building upon the two companies’ early success in developing AI solutions together

Ardent Health Services has partnered with SwitchPoint Ventures to launch an innovation studio focused on transforming healthcare delivery and administration. The partnership is an outgrowth of the companies’ successful two-year collaboration in developing AI solutions, combining Ardent’s resources and broad clinical footprint with SwitchPoint Ventures’ expertise in artificial intelligence and innovation strategy.

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“Making healthcare work better demands more than status quo thinking. SwitchPoint’s team listens, breaks down assumptions, attacks the salient issues, and iterates until there’s a breakthrough. Together, I’m confident we will bring big ideas and bold solutions to life in the areas that matter most to patients and caregivers.”

The new studio builds on a model that has already delivered results, handcrafting solutions that use Ardent’s 30 hospitals and 200 sites of care to address entrenched challenges within healthcare delivery. The studio’s charge is to develop and deploy data-driven solutions across Ardent’s footprint, with an eye toward launching them as independent ventures serving the broader healthcare industry.

“Ardent and SwitchPoint share a commitment to addressing the root problems that burden healthcare delivery,” said Ardent President and CEO Marty Bonick. “Making healthcare work better demands more than status quo thinking. SwitchPoint’s team listens, breaks down assumptions, attacks the salient issues, and iterates until there’s a breakthrough. Together, I’m confident we will bring big ideas and bold solutions to life in the areas that matter most to patients and caregivers.”

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In 2021, Ardent and SwitchPoint partnered to develop Winnow, an AI solution for clinician recruitment. Winnow uses predictive analytics to help Ardent and other healthcare providers source, recruit, and retain clinicians who are ideal fits for each role. Winnow was recently awarded the 2022 NEXT Award for Best Healthcare Startup by the Nashville Entrepreneur Center.

Ardent has also implemented Polaris, SwitchPoint’s novel solution for accurately predicting patient volume – months in advance – in any clinical setting. Such visibility enables managers, for the first time, to deploy staff in an intelligent way to meet the predicted labor demand. Ardent has adopted Polaris in the belief that optimized schedules will have an extraordinary ripple effect: boosting the satisfaction and retention of clinical staff, streamlining hospital operations, and improving patient care and satisfaction.

“One of the reasons why innovation is so difficult is that people talk about the need for change, but won’t take the steps to make the change,” said Ray Guzman, CEO of SwitchPoint Ventures. “It has been a breath of fresh air to work with Marty and his team. Their growth mindsets, respect for the creative process, and eagerness to follow through makes for an ideal environment to introduce disruptive solutions. Like us, they are serious about transforming the healthcare industry, and I’m excited for the future we are building together.”

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