CareCloud, Google Cloud Partner to Bring Generative AI to Ambulatory Practices

What You Should Know: 

– Google Cloud and CareCloud, today announced a strategic partnership that will bring the power of generative AI to small and medium-sized healthcare providers. 

– Utilizing Google Cloud’s generative AI, CareCloud will transform and enhance the operational efficiency of ambulatory practices in office settings, enabling physicians to make more informed treatment decisions and improving cost transparency between healthcare providers and patients. 

CareCloud, Google Cloud Integration Benefits

By leveraging Generative AI support on Vertex AI and Enterprise Search on Generative AI App Builder, CareCloud aims to provide doctors and clinicians with timely access to the data they need. The addition of the new technologies in CareCloud solutions will enable smaller clinics and doctor’s offices, often facing resource constraints, to benefit from cutting-edge technology similar to large hospital systems. The first CareCloud solution with generative AI is expected to be available in the coming months, offering improved healthcare services and accessibility to advanced technology for a broader range of clinics. 

The integration will enable physicians using CareCloud solutions to ask complex questions, gain valuable insights, and receive evidence-based recommendations by analyzing large amounts of patient data while complying with privacy laws. For example, when a patient comes into a clinic using CareCloud, the generative AI-based solution will surface relevant information and assist clinicians and doctors as they recommend a plan of care, including medications, lab orders, diagnoses, and procedures based on their previous clinical history and current symptoms. Based on the recommended diagnoses, patient insurance, and other information, the solution will be able to show the clinic and patient what costs would be paid by the insurance and what amount would be owed by the patient.

Data Governance

Google Cloud’s approach to data governance and privacy policies ensures its customers retain control over their data. In healthcare settings, access and use of patient data is appropriately protected through the implementation of Google Cloud’s reliable infrastructure and secure data storage that support HIPAA compliance, along with each customer’s security, privacy controls, and processes. Google Cloud’s responsible approach to generative AI also means customers have access to tools to directly tune large language models and to review model responses for biased or unvalidated content, teaching the model to avoid inappropriate outputs. 

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