CipherHealth Launches AI Initiative with Google Cloud for Hospital Operations

What You Should Know:

– CipherHealth, a provider of patient-centered engagement launches a new strategic initiative to leverage Google Cloud’s Vertex AI platform to revolutionize hospital operations and patient care.

– CipherHealth is building, training, deploying, and managing machine learning and AI models across products and across the spectrum of care.

Google Cloud’s Vertex AI to Accelerate Development of AI and Machine Learning Models

CipherHealth selected Google Cloud to facilitate a holistic approach to machine learning. Through Vertex AI, sitting on a foundation of secure, interoperable data, Cipherhealth’s data science team can fully construct, fine-tune, oversee and integrate machine learning models into various business processes. They are designed to cater to diverse modalities, such as free text (natural language), voice, vision, and tabular data. The entire initiative exists on CipherHealth’s HiTrust-certified Evolve Platform.

These AI solutions will aim to dramatically accelerate issue resolution, power sophisticated patient experiences, enhance automation, and lead with bi-directional communication. Ultimately, CipherHealth plans to use AI to create personalized care pathways for patients at all stages of care. The highly tuned model will engage, analyze, and adapt to the patient’s inputs to deliver timely insights to clinicians and an intuitive, empathetic experience for patients.

“We’re thrilled to leverage the full power of AI and machine learning to help healthcare leaders improve patient experience, staff satisfaction, and hospital operations,” said Nate Perry-Thistle, CipherHealth Chief Product & Technology Officer. “This important step will empower us to change the paradigm of patient engagement and help hospitals drive transformative growth.”

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