HLTH22: Amazon Launches Amazon Clinic Across 32 States

What You Should Know:

Today, Amazon announced the launch of Amazon Clinic, a virtual health service that will operate across 32 states to support more than 20 common health conditions.

Amazon Clinic will serve as a convenient virtual care option that offers up-front pricing, and treatment within hours, instead of days—helping customers achieve better health. Welcome to easy-to-use, effective care for common health conditions.

How It Works

To get started, customers select their condition, then choose their preferred provider from a list of licensed and qualified telehealth providers. Next, they complete a short intake questionnaire. Customers and clinicians then directly connect through a secure message-based portal, giving customers the flexibility to message their clinician when it’s most convenient for them—anytime, anywhere. After the message-based consultation, the clinician will send a personalized treatment plan via the portal, including any necessary prescriptions to the customer’s preferred pharmacy.

Amazon Clinic Costs For customers, the cost of consultations will vary by provider and includes ongoing follow-up messages with their clinician for up to two weeks after the initial consultation.  At this time, Amazon Clinic does not accept insurance but is FSA and HSA eligible. Customers may be able to use their insurance for any prescription medication costs that result from their Amazon Clinic.

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