Kareo’s New RPA-Powered Capabilities Boost SYFR Health Information Management’s Performance

Billing Company in Wyoming Improves Revenue Collections by 35% and Optimizes Workflow by 40% through Automation

Kareo, the leading provider of cloud-based clinical and business management software solutions for independent healthcare practices and billing companies, announced that SYFR Health Information Management (SYFR), a medium-sized medical billing company in Gillette, Wyoming, has improved revenue collection and optimized workflows through Kareo’s newest revenue cycle management solution. Kareo robotic process automation (RPA) is a portfolio of flexible billing and data integration tools using automated bots that uniquely translate and process large volumes of files to provide tailored information to medical billing companies’ and independent practices’ needs.

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“It’s impactful to see how automated data entry has enabled SYFR to improve billing accuracy, productivity, and resource allocation”

SYFR serves clients in more than 20 U.S. states and employs a staff of 40. By leveraging Kareo’s RPA capabilities, SYFR reduced time spent on manual and repetitive billing tasks and increased profitability by automating its revenue cycle management workflows. Since implementation, the organization has improved operational efficiencies by more than 40% and claims processing by 35%.

A longtime Kareo client, SYFR uses the company’s comprehensive suite of solutions including Kareo Practice Management, Kareo Clinical EHR, Kareo Engage, Kareo Telehealth, Kareo Cloud, Kareo Patient Collect, and Kareo Patient Statements.

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“Kareo has been a trusted partner for years and continues to give us peace of mind with our revenue cycle business,” said SYFR CEO Dustin Martinson. “Kareo‘s RPA technology has helped us streamline our processes, which alleviates worry about client retention and allows staff to focus their time on recapturing revenue that might have otherwise been left on the table.”

Kareo recently announced it added RPA technology to its platform through the acquisition of PatientlySpeaking. Kareo currently provides billing services to more than 1,600 billing companies across the country.

“It’s impactful to see how automated data entry has enabled SYFR to improve billing accuracy, productivity, and resource allocation,” said Brian Cafferty, Vice President of RPA Development for Kareo. “We are proud that our RPA capabilities have had an immediate and positive impact on SYFR’s transaction processing cost, especially in laboratory billing, which notoriously has such high volumes. We look forward to continuing to support the company’s business growth and helping staff avoid burnout.”