Nuance Launches AI Copilot for Automated Clinical Documentation

What You Should Know:

• Nuance Communications, Inc., a Microsoft Company, today announced the general availability of Dragon Ambient eXperience (DAX™) Copilot, formerly known as DAX Express.
• Serving as an AI copilot for automated clinical documentation, the application uses conversational, ambient, and generative AI to enable more physicians to significantly streamline the creation of medical documentation, improving clinical efficiency, reducing burnout, and freeing their time to focus on delivering high-quality care. 

Streamlining the Clinician Experience Via AI-Driven Advancements

Morgan Stanley predicts AI investment in healthcare will jump to nearly 11% in 2024, compared to 5.7% in 2022. U.S. health systems are rapidly turning to AI-powered solutions to improve clinical efficiency and alleviate clinician burnout caused by heavy administrative workloads. According to a recent Medscape survey, the number of physicians reporting feelings of burnout rose to 53% in 2023, up from 42% in 2018. DAX Copilot automatically and securely creates draft clinical summaries of exam room or telehealth conversations in seconds for immediate physician review and entry in the electronic health record (EHR) system. Amplified by the power and scale of the Microsoft Cloud for Healthcare, DAX Copilot combines Nuance’s proven conversational and ambient AI with the newest and most capable generative AI model to improve clinical efficiency and enable clinicians to spend more time caring for patients.

“Over the past four years, Microsoft has worked with partners like OpenAI to hone the power of generative AI to improve outcomes and experiences for all users. As a result, Microsoft is heralding a new and exciting era of AI-powered copilots to assist humans across industries, including doctors and nurses, with complex cognitive tasks,” said Diana Nole, Executive Vice President and General Manager of Healthcare at Nuance, a Microsoft company. “Healthcare is one of the biggest areas of potential for copilots given the tremendous administrative burden placed on clinicians and other medical staff. Taking a responsible approach to AI that centers around unparalleled collaboration with the world’s top AI researchers and access to a trusted infrastructure and global platform, Nuance is arming healthcare providers with a trusted copilot that enables them with more time to take care of their patients.”

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