Weekly AiThority Roundup: Biggest Machine Learning, Robotic And Automation Updates – March 5th Week

This is your AI Weekly Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-system interactions. We cover the role of AI Daily Roundup and its application in various industries and daily lives.

Five9 Expands Partnership with Invoca to Provide Deeper Insight into Customer Journeys

Five9, a leading provider of the Intelligent CX Platform and Invoca, a cloud leader in AI conversation intelligence, announced that they have expanded their strategic partnership to deliver a solution that enables deeper insight into real-time data throughout the entire customer journey and brings the contact center and the marketing teams closer together to enable more “fluid” CX.

RingCentral Introduces Next-Gen Communication Solution for Frontline Workers

RingCentral, a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, announced a next-gen communication solution for frontline workers that enhances employee- or company-owned mobile devices with walkie-talkie, voice, AI- powered video capabilities, team messaging, file sharing, and more. In the past, frontline workers have been burdened by juggling multiple devices. With RingCentral’s powerful frontline workforce solution–which now offers a new push to talk capability–frontline workers across industries like healthcare, retail, and manufacturing can use a single device to seamlessly connect and communicate with the rest of their organization.

Coveo’s Leading AI Platform Announced Cutting-Edge Innovations, Empowers Enterprises to Do More With Less

Coveo, a leader in AI platforms that transform digital experiences with intelligent search, recommendations, 1:1 personalization, and merchandising, announced more than 10 new features that bring new innovative capabilities to customers as the company continues to revolutionize and democratize the use of applied AI across digital experiences.

Viz.ai Launches Viz Trauma Suite to Support Change in Trauma Center Standards

Viz.ai, the leader in AI-powered disease detection and intelligent care coordination, announced at TraumaCon 2023 the introduction of Viz Trauma Suite, a software solution designed to support trauma care providers as they prepare to meet new requirements in the American College of Surgeons (ACS) trauma center standards. Viz.ai’s high-fidelity mobile viewer and communication platform will help to reduce team response times for trauma patients, enabling faster care and addressing resource constraints.

Converseon Releases Conversus 5.0, its Leading No Code NLP Platform, with LLM and GPT Enhancements

Converseon, the leading NLP powered consumer insights technology and consulting firm, released the latest version of Conversus, its award winning no code NLP (natural language processing) platform. The release represents a significant advance of the platform’s power to transform unstructured conversation data into research grade predictive and prescriptive intelligence, with unprecedented potential to improve organizational decision making in areas ranging from corporate reputation to innovation and customer experience. Conversus 5.0 contains breakthrough capabilities for NLP and text analysis, including the integration of large language models (LLMs) and fine tuned task specific models built with GPT assistance, to classify social and related voice of the customer (“conversation”) data more accurately and effectively that ever before, to help transform consumer and market intelligence.

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