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The Top AiThority Articles Of 2023

In this blog, we have put in the top 10 articles on our website that our readers found captivating. However, no fixed parameter has been followed for the…

Published

4 months ago

on

This article was originally published by AITHORITY

In this blog, we have put in the top 10 articles on our website that our readers found captivating. However, no fixed parameter has been followed for the sequence of their representation below.

As we bid farewell to another transformative year in the realm of artificial intelligence, it’s time to reflect on the intellectual journey we’ve undertaken together. In this compilation, we proudly present “The Top AiThority Articles of 2023,” a curated selection that encapsulates the most influential, insightful, and groundbreaking content that has graced our platform. From cutting-edge advancements to thought-provoking analyses, these articles not only capture the pulse of the AI landscape but also offer a glimpse into the future of technology and innovation. Join us as we revisit the highlights, celebrate the accomplishments, and delve into the captivating narratives that have defined the AI discourse in the past year.

Read: Top 10 News of AWS in 2023

A great tech article should clarify complex concepts, ensuring that even non-experts can grasp the main ideas. It should address current and relevant topics in the tech industry, providing valuable insights applicable to the present context.  Real-world examples and case studies help readers understand how the technology discussed can be applied, enhancing the article’s practical relevance. The article should captivate readers with an engaging writing style, making technical information accessible and maintaining the reader’s interest throughout.

Read: Top 10 News of Red Hat in 2023

Biggest AI Trends Transforming the Customer Service Industry (And, How You Can Prepare for the Future)

At AiThority.com, business leaders periodically share their insights on the role of AI in customer service operations. We have a collection of hundreds of interviews and guest posts that specifically talk to our readers on the role of AI in organizations and how they disrupt the contactless businesses.

Points discussed-

  • Are chatbots useful?
  • Why should you use AI workflow management and optimization?
  • Is AI-assisted customer service plan better than human-only efforts?
  • Customer Service Teams Infuse AI and Automation in Pursuit of Efficiency
  • Workflow Design and optimization
  • Agent Performance Management 
  • How to prepare for the future with the contact center chatbots?=
  • 1-to-1 Personalized messaging
  • Recommendation Engines
  • How to Thrive in the Era of Generative AI?

Five Things You Should Do to Ace your Customer Service Strategy with Artificial Intelligence

With cloud-based contact centers becoming the go-to investment hubs for omnichannel customer communication and support management, including AI-powered capabilities ensures that the agents can quickly respond to every customer query without sacrificing the quality of service at any stage. In fact, AI-assisted customer service strategy is the most effective and agile way to deliver a personalized, predictive experience that drives deeper conversations and improves customer loyalty.

Points discussed-

  • Why do speed and quality of service matter to a contact center?
  • What AI in Customer Service” Means to You and Your Organization
  • Laying a Solid Data Infrastructure for AI ML Processes
  • Does your contact center respond to customer queries from different regions?
  • Mitigate Bot Failures at All Cost
  • Upskill Customer Agents with AI ML Training
  • What kind of contact center software features are you currently focusing on?

10 AI ML In Banking And Finances Trends To Look Out For In 2024

Artificial Intelligence has drastically changed banking and finance. Recently, AI technologies like machine learning and natural language processing have helped banks automate procedures, generate insights, and enhance client experiences.
Trend 1-Detect anomalies
Trend 2-Portfolio Management Robo-Advisors
Trend 3-Algorithmic Trading
Trend 4-Chatbots and VAS
Trend 5-Underwriting based on ML
Trend 6- Personalized Banking
Trend 7- Cybersecurity and AML
Trend 8- Credit Score
Trend 9- Better Investment Assessment
Trend 10- Customer Sentiment Analysis
To know more What’s next for AI in banking and finance, read the complete article.

The Future of CRM: 10 AI-Driven Platforms Redefining 2023

One of the key benefits of AI-based CRMs is their ability to provide predictive analytics, helping businesses anticipate customer needs and behaviors. With data-driven predictions, sales teams can focus their efforts on the most promising leads, increasing their chances of closing deals successfully.

Top 10 AI-powered CRMs of 2023

    • Salesforce Einstein
    • Microsoft Dynamics 365 AI for Sales
    • HubSpot CRM with Sales Hub
    • Zoho CRM with Zia AI
    • SAP CRM
    • Freshsales with Freddy AI
    • Oracle CX Sales
    • Insightly
    • SugarCRM
    • Nimble

Beat Fatigue: How Do Marketing Automation Platforms Actually Improve Performance using AI?

AI’s role doesn’t end with mere automation.

According to HubSpot’s “State of AI Report 2023,” marketing teams can save at least three hours on every piece of content they produce.

Points discussed-

  • What is a Marketing Automation Software?
  • How big is the marketing automation software industry?
  • Top Processes Where Marketing Automation Tools are Widely Used
  • AI and Marketing Automation is a Match Made in the Heavens
  • How to create a hyper-personalized marketing campaign using AI
  • Here are the top stats on the role of AI in B2B marketing.

AI in Healthcare: 10 Best Ways How ChatGPT Is Revolutionizing Medicine and Patient Care

In this post, we are looking at a few uses of ChatGPT in the healthcare sector and shed light on how it has transformed the lives of patients, doctors, and researchers.

  • Translations
  • Disease surveillance
  • Virtual assistants
  • Virtual symptom checker
  • Drug information
  • Medical documentation
  • Recruitment for clinical trials
  • Remote patient monitoring
  • Medical education
  • Storing Medical Records

State Of AI In 2024 In The Top 5 Industries

State of AI in 2024 in 5 Industries: Manufacturing, IT services, Healthcare, Finance and Banking, HR

A much-discussed domain on social media with loads of expectations and a smile. Well, it’s not worth it to take your time to introduce AI which you are already aware of which is the hyped version being played everywhere. But, let’s get a step closer to AI playing its fair role in the Top 5 domains of our global economy i.e.Manufacturing, IT services, Healthcare, Finance & Banking, and HR.

By 2024, artificial intelligence is expected to make great strides in the medical field. Deep learning algorithms improve the accuracy of X-ray, MRI, and CT scan interpretation, which is useful in medical imaging and diagnostics. AI plays a crucial role in the drug discovery process by sifting through large datasets in search of promising compounds and automating development.

Although AI and ML are still in their infancy in banking, we may aspire for increased usage. Fortunately, financial institutions are recognizing the implications of AI and ML technology. However, most banks have restrictive systems that make technological transformation difficult. Banks must trust and utilize these technologies to overcome this.

AI will contribute up to $15.7 trillion to the manufacturing industry by 2025. McKinsey claims that businesses that adopt AI see increased profits and decreased expenses. While 18% of respondents observed a rise in income of 6-10%, 16% noted a drop in expenses of 10-19%.

In 2025, the total amount of information created by humans will be 175 zettabytes (175 followed by 21 zeros). Streaming media, dating applications, and medical records are all examples of this type of data. Securing this information is crucial.

Thanks to sentiment analysis tools driven by AI, employee engagement has skyrocketed, with reports of a whopping 20% increase in overall satisfaction. An estimated 25% improvement in HR operational efficiency has been made possible by the widespread use of chatbots and virtual assistants in responding to employee inquiries, managing mundane HR chores, and streamlining the onboarding process.

Top AI Software Companies for Image Recognition

Imagine a future where manufacturing defects are spotted instantly, where machines predict their own maintenance needs, and where workplace hazards are preemptively addressed. This is the reality that AI image recognition brings to the table. It empowers businesses to make data-driven decisions, innovate at a rapid pace, and stay one step ahead of the competition.

Access to Flexible Martech Integrations is Key to CX Success

The reason is the Martech stack’s SaaS spread which creates silos within the organization. While CMOs are forced to wear multiple thinking hats to strategize their CX efforts in a hyper-competitive marketplace, an expansive and disjointed martech stack kills the momentum.

  • Companies could be using 11 tools that impact CX
  • Working with too many martech tools increases your attack surface
  • What is a good CX environment?
  • What are the benefits of working in such a CX environment?

So, what are your thoughts on the existing CX trends and the state of your martech stack?

10 Plus AI Research Projects That Should Be on Everyone’s Radar

These are just a few examples of the remarkable AI projects that have emerged in recent years. In this article, let’s take a closer look at some of these projects and their impact on various industries.

  • 1. Google Brain
  • 2. Google Brain’s Transformer
  • 3. AlphaGo
  • 4. MIT-IBM Watson AI Lab
  • 5. RoboBrain
  • 6. Stanford Artificial Intelligence Laboratory (SAIL)
  • 7. GPT-3 (Generative Pre-trained Transformer 3)
  • 8. Codex
  • 9. GitHub Copilot
  • 10. NVIDIA Clara

Winding Up

Within this blog post, we’ve compiled the top 10 articles from our website that resonated most with our readers.

Stay connected with us by liking and staying in the loop!

Must have found this blog insightful!

The Top 10 of 2023 articles under one roof!

A great tech article goes beyond surface-level information, offering in-depth analysis, exploring various perspectives, and delving into the implications of the discussed technology. A well-organized article with clear headings, subheadings, and a logical flow makes it easier for readers to follow the content and extract key insights. Incorporating visuals, infographics, or interactive elements can enhance the overall reading experience, aiding in comprehending complex technical concepts.

For more such exciting and useful articles stay in tuned with us on AiThority. 

Reach out to us and share the ideas you’d like to see featured in our articles.

Read:Top 10 News of Google in 2023

[To share your insights with us, please write to sghosh@martechseries.com]

The post The Top AiThority Articles Of 2023 appeared first on AiThority.


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The Top AiThority Articles Of 2023

In this blog, we have put in the top 10 articles on our website that our readers found captivating. However, no fixed parameter has been followed for the…

Published

4 months ago

on

This article was originally published by AITHORITY

In this blog, we have put in the top 10 articles on our website that our readers found captivating. However, no fixed parameter has been followed for the sequence of their representation below.

As we bid farewell to another transformative year in the realm of artificial intelligence, it’s time to reflect on the intellectual journey we’ve undertaken together. In this compilation, we proudly present “The Top AiThority Articles of 2023,” a curated selection that encapsulates the most influential, insightful, and groundbreaking content that has graced our platform. From cutting-edge advancements to thought-provoking analyses, these articles not only capture the pulse of the AI landscape but also offer a glimpse into the future of technology and innovation. Join us as we revisit the highlights, celebrate the accomplishments, and delve into the captivating narratives that have defined the AI discourse in the past year.

Read: Top 10 News of AWS in 2023

A great tech article should clarify complex concepts, ensuring that even non-experts can grasp the main ideas. It should address current and relevant topics in the tech industry, providing valuable insights applicable to the present context.  Real-world examples and case studies help readers understand how the technology discussed can be applied, enhancing the article’s practical relevance. The article should captivate readers with an engaging writing style, making technical information accessible and maintaining the reader’s interest throughout.

Read: Top 10 News of Red Hat in 2023

Biggest AI Trends Transforming the Customer Service Industry (And, How You Can Prepare for the Future)

At AiThority.com, business leaders periodically share their insights on the role of AI in customer service operations. We have a collection of hundreds of interviews and guest posts that specifically talk to our readers on the role of AI in organizations and how they disrupt the contactless businesses.

Points discussed-

  • Are chatbots useful?
  • Why should you use AI workflow management and optimization?
  • Is AI-assisted customer service plan better than human-only efforts?
  • Customer Service Teams Infuse AI and Automation in Pursuit of Efficiency
  • Workflow Design and optimization
  • Agent Performance Management 
  • How to prepare for the future with the contact center chatbots?=
  • 1-to-1 Personalized messaging
  • Recommendation Engines
  • How to Thrive in the Era of Generative AI?

Five Things You Should Do to Ace your Customer Service Strategy with Artificial Intelligence

With cloud-based contact centers becoming the go-to investment hubs for omnichannel customer communication and support management, including AI-powered capabilities ensures that the agents can quickly respond to every customer query without sacrificing the quality of service at any stage. In fact, AI-assisted customer service strategy is the most effective and agile way to deliver a personalized, predictive experience that drives deeper conversations and improves customer loyalty.

Points discussed-

  • Why do speed and quality of service matter to a contact center?
  • What AI in Customer Service” Means to You and Your Organization
  • Laying a Solid Data Infrastructure for AI ML Processes
  • Does your contact center respond to customer queries from different regions?
  • Mitigate Bot Failures at All Cost
  • Upskill Customer Agents with AI ML Training
  • What kind of contact center software features are you currently focusing on?

10 AI ML In Banking And Finances Trends To Look Out For In 2024

Artificial Intelligence has drastically changed banking and finance. Recently, AI technologies like machine learning and natural language processing have helped banks automate procedures, generate insights, and enhance client experiences.
Trend 1-Detect anomalies
Trend 2-Portfolio Management Robo-Advisors
Trend 3-Algorithmic Trading
Trend 4-Chatbots and VAS
Trend 5-Underwriting based on ML
Trend 6- Personalized Banking
Trend 7- Cybersecurity and AML
Trend 8- Credit Score
Trend 9- Better Investment Assessment
Trend 10- Customer Sentiment Analysis
To know more What’s next for AI in banking and finance, read the complete article.

The Future of CRM: 10 AI-Driven Platforms Redefining 2023

One of the key benefits of AI-based CRMs is their ability to provide predictive analytics, helping businesses anticipate customer needs and behaviors. With data-driven predictions, sales teams can focus their efforts on the most promising leads, increasing their chances of closing deals successfully.

Top 10 AI-powered CRMs of 2023

    • Salesforce Einstein
    • Microsoft Dynamics 365 AI for Sales
    • HubSpot CRM with Sales Hub
    • Zoho CRM with Zia AI
    • SAP CRM
    • Freshsales with Freddy AI
    • Oracle CX Sales
    • Insightly
    • SugarCRM
    • Nimble

Beat Fatigue: How Do Marketing Automation Platforms Actually Improve Performance using AI?

AI’s role doesn’t end with mere automation.

According to HubSpot’s “State of AI Report 2023,” marketing teams can save at least three hours on every piece of content they produce.

Points discussed-

  • What is a Marketing Automation Software?
  • How big is the marketing automation software industry?
  • Top Processes Where Marketing Automation Tools are Widely Used
  • AI and Marketing Automation is a Match Made in the Heavens
  • How to create a hyper-personalized marketing campaign using AI
  • Here are the top stats on the role of AI in B2B marketing.

AI in Healthcare: 10 Best Ways How ChatGPT Is Revolutionizing Medicine and Patient Care

In this post, we are looking at a few uses of ChatGPT in the healthcare sector and shed light on how it has transformed the lives of patients, doctors, and researchers.

  • Translations
  • Disease surveillance
  • Virtual assistants
  • Virtual symptom checker
  • Drug information
  • Medical documentation
  • Recruitment for clinical trials
  • Remote patient monitoring
  • Medical education
  • Storing Medical Records

State Of AI In 2024 In The Top 5 Industries

State of AI in 2024 in 5 Industries: Manufacturing, IT services, Healthcare, Finance and Banking, HR

A much-discussed domain on social media with loads of expectations and a smile. Well, it’s not worth it to take your time to introduce AI which you are already aware of which is the hyped version being played everywhere. But, let’s get a step closer to AI playing its fair role in the Top 5 domains of our global economy i.e.Manufacturing, IT services, Healthcare, Finance & Banking, and HR.

By 2024, artificial intelligence is expected to make great strides in the medical field. Deep learning algorithms improve the accuracy of X-ray, MRI, and CT scan interpretation, which is useful in medical imaging and diagnostics. AI plays a crucial role in the drug discovery process by sifting through large datasets in search of promising compounds and automating development.

Although AI and ML are still in their infancy in banking, we may aspire for increased usage. Fortunately, financial institutions are recognizing the implications of AI and ML technology. However, most banks have restrictive systems that make technological transformation difficult. Banks must trust and utilize these technologies to overcome this.

AI will contribute up to $15.7 trillion to the manufacturing industry by 2025. McKinsey claims that businesses that adopt AI see increased profits and decreased expenses. While 18% of respondents observed a rise in income of 6-10%, 16% noted a drop in expenses of 10-19%.

In 2025, the total amount of information created by humans will be 175 zettabytes (175 followed by 21 zeros). Streaming media, dating applications, and medical records are all examples of this type of data. Securing this information is crucial.

Thanks to sentiment analysis tools driven by AI, employee engagement has skyrocketed, with reports of a whopping 20% increase in overall satisfaction. An estimated 25% improvement in HR operational efficiency has been made possible by the widespread use of chatbots and virtual assistants in responding to employee inquiries, managing mundane HR chores, and streamlining the onboarding process.

Top AI Software Companies for Image Recognition

Imagine a future where manufacturing defects are spotted instantly, where machines predict their own maintenance needs, and where workplace hazards are preemptively addressed. This is the reality that AI image recognition brings to the table. It empowers businesses to make data-driven decisions, innovate at a rapid pace, and stay one step ahead of the competition.

Access to Flexible Martech Integrations is Key to CX Success

The reason is the Martech stack’s SaaS spread which creates silos within the organization. While CMOs are forced to wear multiple thinking hats to strategize their CX efforts in a hyper-competitive marketplace, an expansive and disjointed martech stack kills the momentum.

  • Companies could be using 11 tools that impact CX
  • Working with too many martech tools increases your attack surface
  • What is a good CX environment?
  • What are the benefits of working in such a CX environment?

So, what are your thoughts on the existing CX trends and the state of your martech stack?

10 Plus AI Research Projects That Should Be on Everyone’s Radar

These are just a few examples of the remarkable AI projects that have emerged in recent years. In this article, let’s take a closer look at some of these projects and their impact on various industries.

  • 1. Google Brain
  • 2. Google Brain’s Transformer
  • 3. AlphaGo
  • 4. MIT-IBM Watson AI Lab
  • 5. RoboBrain
  • 6. Stanford Artificial Intelligence Laboratory (SAIL)
  • 7. GPT-3 (Generative Pre-trained Transformer 3)
  • 8. Codex
  • 9. GitHub Copilot
  • 10. NVIDIA Clara

Winding Up

Within this blog post, we’ve compiled the top 10 articles from our website that resonated most with our readers.

Stay connected with us by liking and staying in the loop!

Must have found this blog insightful!

The Top 10 of 2023 articles under one roof!

A great tech article goes beyond surface-level information, offering in-depth analysis, exploring various perspectives, and delving into the implications of the discussed technology. A well-organized article with clear headings, subheadings, and a logical flow makes it easier for readers to follow the content and extract key insights. Incorporating visuals, infographics, or interactive elements can enhance the overall reading experience, aiding in comprehending complex technical concepts.

For more such exciting and useful articles stay in tuned with us on AiThority. 

Reach out to us and share the ideas you’d like to see featured in our articles.

Read:Top 10 News of Google in 2023

[To share your insights with us, please write to sghosh@martechseries.com]

The post The Top AiThority Articles Of 2023 appeared first on AiThority.





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